Wartburg College Women Softball
Germany-Cologne and the Netherlands-Amsterdam
Late May of 2022
A+ rating Better Business Bureau
Before you book:
Your Tour Proposal (Download)
Booking Form, General Participation Agreement, General Conditions (including our cancellation policy and cancellation fees) and General Information (Download)
It is mandatory that all participants read these conditions to avoid any misunderstandings.
Individual Waiver and Release (Download)
We require a signed waiver from ALL travelers to be e-mailed back to us upon booking for the tour. A legal guardian/parent of any traveler who is a minor must also sign the last page of this waiver (in addition to the traveler signing the waiver).
Next steps/How to book
Assign one person from the group to be the main contact for the group. This will be the only person who will communicate with us.
Contact us with any questions or changes to the itinerary/tour proposal.
Share and discuss the tour proposal with your group and set a date to get provisional (verbal/by e-mail) commitments for the tour.
When your group has enough commitments to move forward with the tour, contact us and we will send your group contact an e-mail with instructions regarding deposits to share with the group.
Set another date to collect the deposit checks to commit to the tour. We require a $200.00 deposit (must be by check) per person to book the tour – see below for more information about payments. The $200.00 per person is non-refundable under any circumstances.
Once you have all deposits and are ready to book the tour, fill out the Booking Form (document sent by e-mail to the group contact with tour proposal) and submit to us along with the deposits and a signed Individual Waiver and Release form from each traveler (see above).
After you have booked:
Your Tour Confirmation
After your group has booked with Premier International Tours we will post here a detailed tour confirmation with all important information such as accommodation addresses, flight information, excursion options, etc. We will e-mail your manager and/or coach when this confirmation is available online.
The tour costs are based on the exchange rate of the US$ and CAD$ towards the Euro and British Pound. Fluctuations of the exchange rates of all involved currencies can affect the tour costs. In addition to this, we reserve the right to increase the participant prices in case of an increase in airport (security) taxes and/or fuel surcharges for the airlines.
Your payment schedule and how to make payments.
A deposit of $200.00 per person, payable by check only, is required at the time of your group booking. Your group leader will collect these checks and mail them to Premier International Tours. The $200.00 deposit per person is non-refundable under any circumstances. Together with your manager and/or coach we will make a payment schedule for your group for the subsequent payments after the deposit. This schedule will be posted here after your group has booked. Payments must follow the schedule posted here.
Each payment installment must be made as one group payment on behalf of all paying travelers via wire transfer. Your group needs to assign a person to collect individual payments from all travelers and deposit these payments into a so-called team or group account. Then the assigned group contact will wire each group payment, as per above payment schedule, to Premier International Tours. We will give the assigned group contact instructions and information on how to wire the funds. Your group/group contact will be reimbursed for any wire fees incurred. Please note our payment policy is in place in order to make sure payments from your group are received in a timely manner and payments can then be made to the various suppliers in a timely manner. We do not accept credit card payments.
Please notice that our primary focus and goal is to organize a perfect tour for your group. Therefore, we must set some rules for the payments to avoid that we will be spending more time managing individual payment requirements than the group’s tour arrangements. We hope you understand.
One person (manager or coach) will be the main contact of Premier International Tours. This person should always be copied in on all communications with Premier International Tours.
Travel Protection (travel insurance)
We strongly encourage your participants to consider purchasing travel protection (insurance), which may include Accident and Sickness Medical Expense, Trip Cancellation, and Trip Interruption coverage. Your travelers can book travel protection plans through Travel Insured. Please note that this is supplemental travel insurance offered through a 3rd party. As such, any purchase, and applicable terms and conditions of any purchase, are solely between Travel Insured and the purchaser/traveler, NOT Premier
International Tours. We recommend you consider the Worldwide Trip Protector Plus plan which includes Cancel For Any Reason (CFAR) coverage - a document with more information about this plan can be found by clicking here. Your travelers can book the travel protection on their own and choose the travel protection provider they prefer. The plan cost depends on a variety of factors such as the type of plan selected, age of the traveler(s) and tour cost. Please notice that Travel Insured requires that the Travel Protection including CFAR must be booked within 3 weeks of your deposits date.
To check out, compare and purchase Travel Insured’s plans, click here.
The travel protection plan that includes Cancel For Any Reason requires that individuals purchase the travel protection plan within 21 days of sending in the deposit for the tour. CFAR coverage is up to 75% of the prepaid, nonrefundable trip cost (subject to $20,000 maximum). CFAR is optional and available for purchase at the individual level. Trip cancellation must be 48 hours or more prior to scheduled departure. For the Free Trip Cost (coaches tour) there is no CFAR. This CFAR benefit is not available to residents of New York State.
Day by Day Itinerary
We will first post a provisional itinerary and between 2-4 weeks before departure the final itinerary. We will e-mail your manager and/or coach when this itinerary is available online.
At each destination and/or tournament, Premier International Tours has its own tournament staff available to assist you. Secondly Premier International Tours is available 24/7 in case of emergencies: In case of emergencies (mainly when you are dealing with issues within the USA or matters you cannot resolve with our local – at your destination - staff) please contact us at (720) 607-0783.
110 days before departure:
1. We encourage you to start working on your passport. Passports need to be valid 6 months from your return date. More information about passports and visas can be found at our Tour Preparation Guide - click here.
2. If you need a deviation (earlier flight departure than the group or later flight return than the group) you need to do this as soon as possible. We will not accept any deviations within 90 days from departure. The airlines charge a standard deviation fee of $150.00 per person (group rates are subject to availability) plus a possible increase in fare on the requested deviation. All deviation requests are subject to availability of flights. Please notice that airlines allow only a maximum of 10-20% of the group to deviate (percentage depends on the specific airline) and the deviations must be done with the same airline as the group. Deviations can be done for either the return flight only or outbound flight only (depends on the specific airline) but not both. Only a select few airlines allow routing changes on deviations so routing changes are also subject to the conditions of the specific airline used for the group flights. Most of the times you cannot upgrade group tickets to business or first class. With your tour confirmation we will reconfirm the exact deviation policy of the airline we have booked for your group.
3. Premier International Tours has a Tour Preparation Guide available. Please click here for all information you need to know.
90 days before departure:
This is one of the most important deadlines for your tour. By this date we cannot accept 1. any additional people 2. any deviation requests. By this date we need to know as well special meal requests like vegetarian, gluten free, etc.
We will contact the coach and/or manager to reconfirm the number of people traveling, to get the official names (as per your passport or birth certificate including middle names) and DOB plus special seating requests. We will ask your manager and/or coach as well to fill out a so called Team Profile Form (for friendly games tours only) and to create a rooming list.
80 days before departure:
1. Premier International Tours will offer all travelers (players, coaches and parents) a NIKE travel t-shirt. We will ask your coach and/or manager for the sizes of all travelers. We encourage you to take some group pictures in front of sites wearing our tees for the Premier International Tours annual photo contest. The group with the winning picture will get a $ 500.00 NIKE gift certificate.
2. Please make sure you read the ground transportation inclusions and the role of your guide - see Your Tour Confirmation above.
70 days before departure:
1. We have informed your coach and/or manager about possible excursions (not available for some of the tournaments) your group can pre-book. Now is a good time to get this finalized. Please notice that most pre-booked excursions are non-refundable.
2. If your team participates at a tournament, please familiarize yourself with the tournament rules listed on each tournament website.
3. Did you think about a gift for the opposing team(s)? We encourage your group to have team pennants for the opposing teams. Any other gift will be appreciated as well.